Privacy Policy

At Pearl Valley Farms, Inc.., your privacy is very important to us. We do not sell or otherwise share customer, or personally identifying information with other people or companies unless to provide services to you at your request, or as required by law. We understand that the protection of privacy is a major concern to many of our customers. For more than 20 years Pearl Valley Farms, Inc.. has worked hard to gain your trust by selling only the highest quality foods and products, and we want to do everything possible to keep your trust.

If you elect to purchase products from our website, you will be required to provide us with certain personal information, including your name, e-mail address, phone number, credit card number, expiration date, and billing address (this required information is subject to change from time to time). Credit card information and billing addresses are shared with others to the extent necessary to process credit card charges.

Pearl Valley Farms, Inc.. periodically sends mailings and emails to inform our loyal customers about new products and services. Any customer who does not wish to receive such material may be removed from this list by simply informing us via email or phone call or by following the instructions at the bottom of each e-mail message on how to unsubscribe.

Pearl Valley Farms, Inc.. may automatically receive and record information on our server logs from your browser, which may include your IP address, Pearl Valley Farms’ cookie information, session time, click path analysis, and the pages you request. Pearl Valley Farms, Inc.. will only use this type data in an aggregate form which does not identify you personally. We may use this information for trend analysis, pattern detection, and site administration.

Parents should always supervise their children while online. Pearl Valley Farms’ website is not intended to collect personal information from children under the age of thirteen. So that we may comply with the Children’s Online Privacy Protection Act, we ask that children under the age of thirteen not provide any personal information on this website.

This website contains several links to other websites not controlled by Pearl Valley Farms, Inc.. We have attempted to choose our linked partners with great care; however, Pearl Valley Farms is not responsible for the privacy practices of any linked site. You should read the privacy policy of each linked website to understand the related policy. This privacy policy applies solely to information collected through Pearl Valley Farms, Inc.. website.

Pearl Valley Farms, Inc.. has attempted to take all reasonable steps to have physical, electronic and procedural safeguards in place to protect personal information gathered through this website. This includes compliance with related federal regulations and may include use of industry-standard SSL-encryption to protect certain transmission data we deem sensitive.

Your use of our website, including any dispute concerning privacy, is subject to this Privacy Policy and the website Terms of Service. BY USING OUR WEBSITE, YOU ARE ACCEPTING THE PRACTICES SET OUT IN THIS PRIVACY POLICY AND OUR TERMS OF SERVICE. We reserve the right to modify this Privacy Policy at any time by posting the changes on this page. Please check the effective date at the top of this page to determine if the policy has been modified since you last reviewed it. Your continued use of any portion of our website following posting of the updated Privacy Policy will constitute your acceptance of the changes.

Returns

Due to USDA regulations and Pearl Valley Farms product safety concerns, we cannot accept any returned product for reasons of receiving replacement. We may request product be shipped back to our laboratory for analysis purposes only. Perishable food products believed to be spoiled or compromised should be immediately discarded, and our customer service department notified.

Questions and Comments

This document was last updated July, 2016. Pearl Valley Farms may update this privacy policy at any time. If so, Pearl Valley Farms will post the updated privacy policy on this site.